With supply costs starting to soar and profit margins being squeezed thanks to customer negotiation, business owners now need to look at internal efficiency as well as external supply chain costs to help the bottom line.
With the start of a new series of sessions from Bitesize Business, SME owners across the County of Durham can now apply for their place to understand the importance of process improvement and how to adapt and manage change – providing you with the expertise to strengthen any discussion.
With sessions also planned to help provide you with tools to develop your customer base and pitch perfectly – we’ll show you how to improve your sales techniques and enhance your service style to make sure your customers understand the real value of your offer. Our current programme runs right the way through the busy Christmas period enabling to you manage and plan your commitment with ease – just take a look at some of the many sessions you could benefit from:
- 21 September – Pitching to Perfection
- 28 September – Learning to be Lean for a Better Business
- 5 October – Bringing a Smile to your Customer Experience
- 20 October – Your Sales Toolbox
- 9 November – How to Manage Risk & Change for a Better Business
- 16 November – Lead by Example
Our short sessions are available online – held in a friendly and engaging atmosphere and you’ll meet likeminded business owners where you can share and discuss best practice and you can pick and mix sessions that suit your needs and challenges.
With only 8 places available on each of these fully funded sessions, we’d recommend you click the link and apply for your place quickly. as we fill up fast: https://nebsf.co.uk/bitesize-business/county-durham/