Get the confidence to make your business grow

Get customer, cost and confidence savvy with Bitesize Business

We’re here to help you find the courage to take your next step and build your confidence back into your business.

With customers, costs and confidence being some of the most important factors in today’s business landscape, our latest County Durham programme has been designed to give you the confidence and courage to move your business forward.

Our short sessions are available online – held in a friendly and engaging atmosphere. We’ll give you tips on how to keep track of your time, take the distress away from digital and help you to identify ways of turning your customer journey into a delight by providing you with a competitive edge with your sales techniques and service style.

Session details

We’ve got sessions running throughout the year – find out more below.

Bringing a smile to your customer experience

Learn how to set yourself apart with your own customer experience and identify your customer touch points – and potential pain points.

Pitch Perfect – How to write a winning sales pitch

Sales pitches can make or break a deal. Understand the basics & develop your technique.

Time Robbers

Working from home or living at work? Understand the benefits of managing your time and the difference between prioritisation & procrastination.

To Tweet or Not to Tweet – That is the Question! Digital Marketing 101

You could grow twice as fast using digital marketing. We’ll show you why, how and what to use to get the best for your business. A useful starter session.

Lead By Example – leadership

Making the transition to an effective leader/manager and is vital for the success of any organisation. Develop an appropriate style to make you more effective and lead together.

Collaborating with Confidence

Understand the benefits of collaboration and how it can help build your business

Natural Negotiation

Negotiation can be hard – get to know the tools to make negotiation feel natural without compromising costs or you

Find your customer – research & profiling

How to find and keep customers – easy to understand tools and techniques to keep your customers coming back.

Your Sales ToolBox

Create a personal sales strategy. Boost revenue, convert sales & build your business

Learning to be Lean for a Better Business

Practical tips on how to improve processes -minimising waste yet maximising productivity for a better business

How to Manage Risk & Change for a Better Business

How to manage risk and change for the better – all helping to improve your business bottom line

Brand and Deliver

Get to grips with the magic of marketing and learn how to build a brand and strategy.

Eligibility and FAQ’s

Eligibility:
The North East Business Support Fund provides funding to allow currently trading, County Durham based SME’s to attend 12 hours of a range of free to access workshops.

Previous funding:
If you are based in County Durham and you’ve received NEBSF funding from us between February 2018 and December 2020, you will not be eligible for the workshop programme.

Frequently Asked Questions:
How many people can attend from each business? Each eligible business can send one person on the sessions.
Do I have to attend more than one session? Yes, you’ll need to attend at least 12 hours of sessions in total.

Applications to this programme have now closed

If you would like us to send you an email when new funding is announced, please click below.

Go to the notification form